Question How Long Will It Take To Get My Order?
AnswerIt takes a minimum of 6 business days for us to process your order. Once shipped, you will get the tracking number via email and you can expect delivery according to the chosen shipping method.

Note: The processing may take longer than usual due to Holidays

Question Why Some Of My Items Are Missing And Not Arrived Yet?
Answer

You might receive your order in 2 or 3 parts because we ship items from our different warehouses and the shipping process we use, please do not panic if you receive one item first. All orders will be delivered within the given delivery time we have mentioned.

Question I Just Placed An Order, Can I Cancel It?
AnswerOrders can be canceled within 24 hours from the moment you order. We will charge a restocking fee of 4.99.00 USD on this cancellation.

We do not guarantee cancellation of orders during any period and we reserve the right to process your order. Email us at support@shopgaphoodie.co to cancel your order.

Orders can be changed within 24 hours from the moment you order.
You cannot get a refund except if you have the following case:

You do not receive your order at all.
It has not been 24 hours since you placed the order!
We follow a 30-day return policy if your product is not the one you ordered. In case your product defects, please email us and we will change your product.

We do not guarantee variation of orders during any period and we reserve the right to process your order. Email us at support@shopgaphoodie.co to change your order.

Question I Didn't Receive A Confirmation Email, Did My Order Go Through?
AnswerIf you reached the confirmation page after purchase providing your order number and receipt then your order has gone through.

If you did not receive an order confirmation email then this means the wrong email was entered at checkout.

Please contact us with the email used, the first & last name associated with your order, and the date your order was placed so we can resend your order confirmation.